Terms of Use & Privacy Policy

Effective Date: April 1, 2026

Welcome to New West Equipment (“we”, “our”, or “us”). This page outlines the terms governing your use of our website and how we collect, use, and protect your information.

By accessing or using this website, you agree to the terms outlined below.

1. Use of This Website

This website is provided for general information about our services, including equipment rental, fuel delivery, and site support services.

You agree to use this website only for lawful purposes and not to:

• Attempt to gain unauthorized access to systems or data
• Interfere with the functionality or security of the website
• Submit false, misleading, or incomplete information through forms

2. Website Content and Information

We aim to keep all information on this website accurate and up to date. However, we do not guarantee that content is complete, current, or error-free.

Information provided on this website is for general guidance only and should not be relied upon as a final quote, service commitment, or guarantee of availability.

3. Quotes, Pricing and Availability

Any pricing, service descriptions, or equipment information displayed on this website:

• Is subject to change without notice
• Does not constitute a binding offer
• May vary based on project scope, location, timing, and availability

All services are subject to confirmation through a formal quote or agreement.

4. Service Limitations

While we aim to provide reliable service, we do not guarantee uninterrupted availability of equipment, fuel delivery, or service response times.

Service delivery may be affected by factors outside our control, including weather, logistics, site conditions, and supply availability.

5. Limitation of Liability

To the fullest extent permitted by law, New West Equipment is not liable for any indirect, incidental, or consequential damages arising from:

• Use of this website
• Reliance on information provided on this website
• Delays, service interruptions, or availability issues

6. Third-Party Links

This website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.

7. Intellectual Property

All content on this website, including text, images, branding, and layout, is the property of New West Equipment and may not be used or reproduced without permission.

8. Information We Collect

We may collect the following information when you interact with our website:

Contact Information:

• Name
• Company name
• Email address
• Phone number

Inquiry Information:

• Details related to your request, project, or service needs

Technical Information:

• IP address
• Browser type and device information
• Pages visited and time spent on the site

9. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Provide quotes and coordinate services
• Improve website performance and user experience
• Communicate with you regarding your request

If you choose to receive updates from us, we may also send relevant service or company information. You can unsubscribe at any time.

10. Website Forms

Information submitted through website forms is used to respond to your inquiry or request.

We use website-based tools to collect and store this information securely for internal business use.

11. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Understand how visitors interact with the site
• Improve performance and functionality

You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

12. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help operate our website or support our business, provided they are required to maintain appropriate confidentiality and security.

13. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

Information may be stored on secure servers managed by our hosting provider or service partners.

14. Data Retention

We retain personal information only as long as necessary to:

• Respond to inquiries
• Maintain business records
• Meet legal or regulatory requirements

15. Your Rights

You may request to:

• Access your personal information
• Correct or update your information
• Withdraw consent for future communications

To make a request, contact us using the information below.

16. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

17. Governing Law

These terms are governed by the laws of the Province of Alberta and applicable Canadian laws.

18. Contact Us

If you have questions about these Terms of Use and Privacy Policy or how your information is handled:

New West Equipment
info [at] newwestequipment [dot] com
403-803-6254

19. Updates

We may update these Terms of Use and Privacy Policy from time to time. The most current version will always be posted on this page with the effective date.